Privacy Policy

1. Introduction

This Privacy Policy describes how Quantum Logistics Group collects, uses, and protects information when you use our website and services. This page is maintained by Quantum Logistics Group to answer common privacy questions about our operations. If you have questions not addressed here, please contact us at support@shipqtm.com.

2. Information We Collect

We collect information that you provide directly to us, such as when you fill out a contact form, request a quote, subscribe to our newsletter, or communicate with us. This may include:

• Name and job title
• Company name
• Email address and phone number
• Information you provide about your logistics or supply chain needs

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you relevant updates, newsletters, or marketing communications (with your consent)
• Improve our website, services, and customer experience
• Comply with legal obligations

4. Cookies, Analytics, and Consent

We use cookies and similar technologies for the purposes below. On your first visit we show a consent banner; nothing in the Analytics, Advertising, or Ad personalization categories runs until you accept. You can change or withdraw your choice at any time from the "Cookie settings" link in the footer. Your preference is stored locally in your browser for up to 12 months.

• Strictly necessary — required for the site to function (session, security, form submission). Always on.
• Analytics — Google Analytics (measurement ID G-65HTC31CF3). Helps us understand aggregate usage and improve the site.
• Advertising — Google Ads conversion tracking (AW-18292136774). Measures whether an ad led to a contact or consultation booking.
• Ad personalization & measurement — Google Ads remarketing and Enhanced Conversions. When you submit a form we may pass your email, phone, and name to Google as SHA-256 hashes so conversion attribution is more accurate. This only occurs if you granted this category.

We implement Google Consent Mode v2 with all ad and analytics signals defaulting to denied until you consent. For details on how Google processes this data, see Google's Privacy Policy.

5. Data Sharing

We do not sell your personal information. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose information when required by law or to protect our rights.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may opt out of receiving marketing emails by following the unsubscribe link in any email we send. You may also contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@shipqtm.com
• Phone: 864-630-4815